Position type: Part-time / Full-time (based on availability)
Welcome players in a professional and immersive manner upon arrival. Present game rules, narrative context, and safety instructions. Monitor team progress throughout the game experience. Provide hints and assistance at the appropriate moments, based on player needs. Portray a role or character to enhance immersion (depending on the scenario). Ensure rules are followed and participants behave appropriately. Reset and prepare game rooms between groups. Deliver outstanding customer service before, during, and after the activity. Help maintain a positive, engaging, and professional atmosphere.
Excellent communication and customer service skills. Strong interest in immersive games, puzzles, and problem-solving. Background in theatre, improvisation, or animation (required). Ability to embody a role and interact with a wide variety of guests. Strong observational skills, attention to detail, and reliability. Ability to work in a fast-paced and sometimes high-pressure environment. Team-oriented mindset with a professional attitude. Availability during evenings, weekends, and holidays. Previous experience in escape rooms or immersive entertainment (an asset, but not required).
Fun, creative, and stimulating work environment. On-site training provided. Opportunities for growth and advancement within the company. Competitive hourly wage, plus tips. Flexible scheduling.
Interested candidates are invited to submit their résumé along with a brief cover letter outlining their interest in the position and relevant qualifications. We thank all applicants for their interest in Escaparium. Only selected candidates will be contacted for an interview.